QIP Contacts Manager: Ultimate Guide to Features & Setup


Before you begin: Planning the migration

  • Create a complete backup of your current contacts and data. Export copies in at least two formats if possible (for example, CSV and vCard).
  • Make a migration checklist: source systems, number of contacts, custom fields used, required field mappings, and any automation rules that will need reconfiguration in QIP.
  • Decide on a migration window to minimize changes during transfer (e.g., when you’ll disable new contact creation in the source).
  • Ensure you have access to QIP Contacts Manager with appropriate permissions to import data.
  • Note regional formats (phone numbers, dates) and character encodings (UTF-8 recommended).

Supported import formats and common limitations

QIP Contacts Manager typically accepts CSV and vCard (.vcf) files for import. It may also support direct sync from some services (depending on your QIP edition). Common limitations to watch for:

  • CSV column headers must match QIP’s expected field names or be mapped during import.
  • vCard versions (2.1, 3.0, 4.0) may vary in compatibility; 3.0 is generally safest.
  • Large imports might hit size or rate limits—split large files if necessary.
  • Custom fields might need manual creation in QIP before import.

Step 1 — Export contacts from the source

Below are instructions for exporting contacts from common sources. If your source isn’t listed, export to CSV or vCard.

Google Contacts

  1. Go to contacts.google.com and sign in.
  2. Select the contacts or choose “Export”.
  3. Choose the vCard (for iOS Contacts) or CSV (Google CSV) format. Use vCard for richer fields.

Microsoft Outlook (desktop)

  1. File → Open & Export → Import/Export.
  2. Choose “Export to a file” → Comma Separated Values.
  3. Select the Contacts folder and export.

Apple Contacts (macOS)

  1. Open Contacts app.
  2. Select contacts → File → Export → Export vCard.

Other CRMs or services

  • Look for Export options. Prefer vCard for contact completeness; use CSV if vCard isn’t available.

Step 2 — Inspect and clean the exported file

Open the exported file in a spreadsheet editor (Excel, Google Sheets) for CSV, or use a vCard editor/viewer for .vcF files.

Key checks:

  • Character encoding: Ensure UTF-8 to preserve non-Latin characters.
  • Required fields: At minimum, ensure display name and a primary email or phone if your workflow depends on them.
  • Duplicates: Identify and remove duplicate rows. Use deduplication tools or spreadsheet formulas.
  • Phone numbers: Normalize formats (country codes, remove extra characters).
  • Dates: Convert dates to a consistent format (ISO 8601 yyyy-mm-dd recommended).
  • Custom fields: Note any fields that don’t map directly to QIP—create a mapping plan.

Example dedupe formulas in Excel:

  • To find duplicates by email: =COUNTIF(\(B:\)B,B2)>1
  • To trim whitespace: =TRIM(A2)

Step 3 — Map your fields to QIP’s schema

Before importing, create a field mapping document listing each source column and the corresponding QIP field. Typical fields:

  • First Name → FirstName
  • Last Name → LastName
  • Email → Email
  • Phone → MobilePhone / HomePhone / WorkPhone
  • Company → Organization
  • Job Title → Title
  • Notes → Notes

If QIP supports custom fields, plan to create them first in QIP using the same internal names used in your CSV.


Step 4 — Prepare the import file

  • Save CSV files using UTF-8 encoding.
  • Remove columns you don’t need to import.
  • Rename headers to match QIP’s expected names or be ready to map during import.
  • Split large files into chunks (e.g., 5,000 contacts per file) if you suspect size limits.

If using vCard:

  • Ensure vCard version 3.0 compatibility.
  • Merge multiple vCards into one file if QIP supports it; otherwise import individually or in smaller batches.

Step 5 — Import into QIP Contacts Manager

  1. Log into QIP Contacts Manager with an account that has import privileges.
  2. Go to Settings → Import (or the Import/Export section).
  3. Choose the import format (CSV or vCard).
  4. Upload your file.
  5. If prompted, map source columns to QIP fields using the mapping document you prepared.
  6. Select deduplication rules (e.g., match by email, phone, or full name).
  7. Run a test import with a small sample (10–50 contacts) to verify mappings and formatting.
  8. Proceed with the full import once satisfied.

Step 6 — Post-import verification and cleanup

  • Spot-check a range of imported contacts for field accuracy.
  • Run reports or filters to find contacts missing key fields.
  • Re-run deduplication if duplicates appeared.
  • Check custom fields and notes for truncation or lost formatting.
  • If attachments/photos didn’t import, add them manually or via a secondary process.

Troubleshooting common issues

  • Missing characters or garbled text: Re-export ensuring UTF-8 encoding; open and save with UTF-8 in a text editor.
  • Phone numbers lost or split into multiple columns: Re-combine columns or reformat before importing.
  • Large import failures: Reduce batch size and import in chunks; monitor for timeouts.
  • Custom fields not recognized: Create them in QIP first and re-import.

Rollback plan

Keep your exported backups. If the import causes critical problems:

  1. Temporarily disable QIP access or set contacts to read-only if possible.
  2. Use QIP’s export to capture the current state.
  3. Remove the bad import entries (by import timestamp or tag).
  4. Re-clean and re-import corrected files.

Tips and best practices

  • Always test with a small sample first.
  • Keep a changelog: note files used, dates, and any mapping decisions.
  • Keep source systems writable until you confirm the migration is successful and users are informed.
  • Use tags or a temporary custom field during import to mark imported records for easy rollback or review.

Example quick checklist

  • [ ] Backup source contacts (CSV + vCard)
  • [ ] Prepare field mapping
  • [ ] Clean and normalize data (UTF-8, phone, dates)
  • [ ] Test import with 10–50 contacts
  • [ ] Full import in batches
  • [ ] Verify, dedupe, and finalize

If you want, I can:

  • Generate a CSV template with QIP field headers based on your exported file.
  • Walk through mapping a specific source file you upload.
  • Provide scripts (Python/PowerShell) to normalize phone numbers and dates before import.

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